Common Questions to Grants.gov’s Support Team—EBiz POC Edition

In addition to the training and instructional resources available to aid with your grant search and application process, we have a support team ready to help you by phone (1-800-518-4726) or email.

Grants.gov Support Resources

Before you pick up the phone to call, though, we have answers to the most common questions asked by people who are the Electronic Business Point of Contact (EBiz POC) for their organization.

Wait, what’s an ‘EBiz POC’?

Continue reading Common Questions to Grants.gov’s Support Team—EBiz POC Edition

Grants.gov Support Center’s Top Questions: Workspace Edition

If you are a subscriber to this blog, you likely know about Grants.gov’s online resources. These resources include training videos and the online user guide.

Sometimes, though, talking on the phone with a real, live human can be crucial – especially when a user is stumped by a specific step in the application process or just feels overwhelmed. To this end, Grants.gov has a Support Center that can be reached 24/7 (except on federal holidays) by phone (1-800-518-4726) or email.

Grants.gov Support Resources

Below are the five most common questions the support team has received about Grants.gov Workspace. Here we provide basic answers, tips, and links to specific videos and help articles that walk users through the answers. Continue reading Grants.gov Support Center’s Top Questions: Workspace Edition

User Story Collection: How the Federal Grants Community Uses Grants.gov

The characters in our User Story blog series don’t have super-powers. But, the wide-ranging ways they use the Grants.gov system reflect time-saving and efficiency-building methods that real-world users can employ.

Grants.gov User Story Series

Here, we collect the user story narratives we have published so far in 2018.

Continue reading User Story Collection: How the Federal Grants Community Uses Grants.gov

Help Your Community Learn & Grow: Participate in the Grants.gov Discussion Forum

Anyone who is new to federal grants may feel overwhelmed by the complex forms and the prospect of managing and reporting on the use of federal award funds. Wouldn’t it be nice if there was a place to ask questions and have them answered by more seasoned federal grants pros?

Good news: There is – in the Grants.gov Community Discussion Forum. In June, Grants.gov added the discussion forum (login required) so that applicants, grantors and others with a Grants.gov account have a place to gather online, ask questions, and share resources.

Continue reading Help Your Community Learn & Grow: Participate in the Grants.gov Discussion Forum

Grantor User Story: Retrieving Submissions & Assigning Agency Tracking Numbers

The application deadline for Trish’s grant program has come and gone, so now she is ready to get those applications into the application review process. Trish would also like to add agency tracking numbers to give her applicants the opportunity to see the status of their application. (If you missed previous installments of Trish’s story, click here and here)

Trish user story: I need to retrieve all opportunity submissions and assign tracking numbers to each.

Retrieving the Submissions

Continue reading Grantor User Story: Retrieving Submissions & Assigning Agency Tracking Numbers

Release 16.3 Preview: Related Opportunities, Password Reset & More

In October, Grants.gov will bring a set of enhancements and updates to improve the user experience with Release 16.3. Here are a few highlights:

Grants.gov will enhance security in the password reset process with an email authentication step.

Email Validation with Temporary Codes

Continue reading Release 16.3 Preview: Related Opportunities, Password Reset & More

Video Playlist: Watch the Latest Tutorials in the Learning Workspace Video Series

Get your popcorn ready, everyone. The recently refreshed Learning Workspace Video Series provides step-by-step instructions for organization applicants using Grants.gov workspace.

Continue reading Video Playlist: Watch the Latest Tutorials in the Learning Workspace Video Series

Diet Soda or Regular? Orange Juice or Apple? Webforms or PDFs?

You are at a crossroads. Your workspace has been created. You have logged in and clicked over to the Forms tab. And now you face a decision point: Do you use webforms or PDF forms (or both)?

This decision – admittedly – is a bit more complicated than choosing between, say, two types of soda pop or fruit juice.

When applicants are set to begin work on application forms, they have to decide whether to fill out any given form in a web browser or in Adobe Reader/Acrobat. This training video – recently updated – explains the how-to of each approach to forms.

In this post, we lay out the reasoning and upsides for each option. If, by the end of this post, you still don’t know what to do, we have some good news for you, too.
Continue reading Diet Soda or Regular? Orange Juice or Apple? Webforms or PDFs?

Infographic and Video of the Application Workflow for Organizations

Applying for a federal grant can feel daunting – even for a seasoned veteran. The average federal grant application involves a multitude of decisions, from filling in form fields to communicating with collaborators.

The following graphic and its accompanying video break this complicated endeavor into four high-level phases.

Continue reading Infographic and Video of the Application Workflow for Organizations