Grants.gov Support Center’s Top Questions: Workspace Edition

If you are a subscriber to this blog, you likely know about Grants.gov’s online resources. These resources include training videos and the online user guide.

Sometimes, though, talking on the phone with a real, live human can be crucial – especially when a user is stumped by a specific step in the application process or just feels overwhelmed. To this end, Grants.gov has a Support Center that can be reached 24/7 (except on federal holidays) by phone (1-800-518-4726) or email.

Grants.gov Support Resources

Below are the five most common questions the support team has received about Grants.gov Workspace. Here we provide basic answers, tips, and links to specific videos and help articles that walk users through the answers. Continue reading Grants.gov Support Center’s Top Questions: Workspace Edition

User Story Collection: How the Federal Grants Community Uses Grants.gov

The characters in our User Story blog series don’t have super-powers. But, the wide-ranging ways they use the Grants.gov system reflect time-saving and efficiency-building methods that real-world users can employ.

Grants.gov User Story Series

Here, we collect the user story narratives we have published so far in 2018.

Continue reading User Story Collection: How the Federal Grants Community Uses Grants.gov

User Story: Checking the Application and Submitting in Grants.gov

That sense of relief is almost here for Susan, Leo, and April. From their different circumstances and team sizes, they have all reached a similar point—the grant application is done and they are ready to submit. Before sending it in to the agency, though, they would also like to review the application to make sure it is ready. This review involves their team internally reviewing the accuracy and quality of the application, but it also includes validating it in Grants.gov.

3-Applicants-UserStory

Continue reading User Story: Checking the Application and Submitting in Grants.gov

User Story: A State Agency’s Annual Grant Application

April's user story: I work for a state agency, and it is time to submit the annual federal grant application. If possible, I don't want to fill out the same SF-424 again.

April knows the grant program her state agency applies for each year. She’s familiar with the process and requirements, and this year’s iteration of the grant has hardly changed from last year. So, April would like to be able to re-use last year’s work to save time.

For some of the new work in this year’s application, April needs to add two fellow staff members to the team in Grants.gov, but they cannot have access to any of the budget information.

Time-Savers: Reusing Forms & Copying a Past Workspace

Continue reading User Story: A State Agency’s Annual Grant Application

Video Playlist: Watch the Latest Tutorials in the Learning Workspace Video Series

Get your popcorn ready, everyone. The recently refreshed Learning Workspace Video Series provides step-by-step instructions for organization applicants using Grants.gov workspace.

Continue reading Video Playlist: Watch the Latest Tutorials in the Learning Workspace Video Series

Now We’re Ready to Apply—Continuing Susan’s User Story

Susan user story: We targeted a grant, so now our Office of Sponsored Research is responsible for getting the team together and completing the application.

Now that Susan has been in her position for some time and has searched through grant opportunities, her university has targeted a specific grant to apply for. To do this well, and quickly, Susan needs to be able to ensure a faculty member, several Office of Sponsored Research (OSR) staff members, and two outside consultants can help with completing the application.

Continue reading Now We’re Ready to Apply—Continuing Susan’s User Story

User Story: Applying for Federal Grants When Internet Connectivity Is Limited

Leo - I need to apply for a federal grant, but I have to drive a couple hours from our rural community to a town with internet access. As a result, I need to be able to fill out the grant application forms offline.

Grants.gov has long been attentive to the needs of applicants like Leo. One of the key benefits of the Grants.gov Workspace platform is that it can serve a range of applicant needs, including those applicants who must work on forms offline due to slow or intermittent access to internet.

Continue reading User Story: Applying for Federal Grants When Internet Connectivity Is Limited

Infographic and Video of the Application Workflow for Organizations

Applying for a federal grant can feel daunting – even for a seasoned veteran. The average federal grant application involves a multitude of decisions, from filling in form fields to communicating with collaborators.

The following graphic and its accompanying video break this complicated endeavor into four high-level phases.

Continue reading Infographic and Video of the Application Workflow for Organizations

Applicant Scenarios: Subrecipients’ Filling Out Application Forms without a Grants.gov Account

Want us to address one of your organization’s scenarios? Post your scenario in the Grants.gov Discussion Forum for help from the grants community (login required).

We are sometimes asked to fill out a subaward form by our prime. Is there a quick link to the subform available so we don't have to train our team to use Grants.gov Workspace?

This is a great question – and one that we have heard from other people who contribute to an organization’s application.

Continue reading Applicant Scenarios: Subrecipients’ Filling Out Application Forms without a Grants.gov Account