Grants.gov Support Center’s Top Questions: Workspace Edition

If you are a subscriber to this blog, you likely know about Grants.gov’s online resources. These resources include training videos and the online user guide.

Sometimes, though, talking on the phone with a real, live human can be crucial – especially when a user is stumped by a specific step in the application process or just feels overwhelmed. To this end, Grants.gov has a Support Center that can be reached 24/7 (except on federal holidays) by phone (1-800-518-4726) or email.

Grants.gov Support Resources

Below are the five most common questions the support team has received about Grants.gov Workspace. Here we provide basic answers, tips, and links to specific videos and help articles that walk users through the answers. Continue reading Grants.gov Support Center’s Top Questions: Workspace Edition

User Story: Federal Program Manager Prepares for the Closing Date

The clock is ticking down for Trish, a program manager at the Department of Health and Human Services, and for the organizations who are preparing to submit grant applications.

You may recall, in Part 1, we explained the process that Trish took to publish a new grant opportunity on Grants.gov. Since then, she has been focused on preparing for the peer review panels and other responsibilities. But now it is time to begin preparing for the posted grant’s closing date.

Trish - Federal grant manager - As the close date approaches, I need to be able to prepare for the review process and help my applicants.

Continue reading User Story: Federal Program Manager Prepares for the Closing Date